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Personal Information
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E911 information

With the Enhanced 911 (E911) service, when you dial 911 your telephone number and location are automatically sent to the 911 operator during the call. You do not have to do anything differently to use E911; the number for dialing emergency services is still the same: 9-1-1. ImpactConnect provides E911 in all areas where E911 is available. A power outage in either the network or in your home could affect your ability to dial 911.

Please confirm your service address for E911

Use the same address as my personal information above.

Add-on CellConnect

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App Preference

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Referral Program

If you were referred to ImpactConnect by a friend or family member, please enter the phone number of the person who referred you so we may thank him or her for the referral.

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Customer Communications*
Please note regular airtime and message fees apply.

*Please refer to our Privacy Policy for additional information. Standard messaging rates and data usage may apply when checking texts or e-mails on you mobile device.
E911 Consent
The ImpactConnect 911 service works differently from traditional 911 services. Because you can move your ImpactConnect VoxBox between locations and because, for technical reasons, the emergency operator may not have your name, location or contact information available, you must immediately inform the emergency operator of your location and contact particulars any time you call 911. In addition, ImpactConnect 911 service depends not only on your continued subscription (and payment) for the service, but also on Internet connectivity and power to function. In the event of power, network, or Internet outages, or if your service is disconnected or suspended due to non-payment, you may experience a failure, disruption or delay in your 911 service. Until you are told to do so by an emergency dispatcher, do not disconnect your 911 call. If you are inadvertently disconnected, call back immediately. For a complete description of our VoIP 911 service, please see our terms of service related to our VoIP service which can be found at

Terms & Conditions